Delivery & Shipping

UK DELIVERY

  • STANDARD DELIVERY - £3.99
  • Free UK Delivery on all orders over £50
Standard Tracked 48 Delivery (2-5 working days from dispatch) Please allow 1-2 working days for orders to be processed. For orders containing personalised items please allow an additional 2-5 working days for dispatch.
Due to Customs Clearance please allow additional time for delivery to Northern Ireland.
CLICK & COLLECT - Free
If you are local to our shop (DY3 1TA) and would like to collect your order then select Click & Collect at checkout. We will send an email as soon as your order is ready to collect. We aim to process all click and collect orders within 24hours and they can be collected during our opening times.

INTERNATIONAL DELIVERY

  • Europe - £9.99 (Approx 7-14 Working Days)

Import Taxes - Including the EU from January 1st 2021

For delivery outside the United Kingdom, you may be required to pay an import tax or duty upon delivery. In some countries, the customs agency may impose a tax/duty on imported goods, and the recipient (you) may be required to pay this tax/duty when the package is delivered.

The customer is responsible for paying any taxes or duties or customs clearance fees, and meeting any other import requirements imposed by the customs agency in their country.

If the recipient refuses to pay required import taxes/duties, the customs agency may prevent delivery and return or destroy the package, in which case the customer will not receive a full refund and may receive no refund based on the following:
1) For international orders denied entry or delivery by customs for any reason (including failure of the recipient to pay import duties/taxes) or refused by the recipient, the customer will not be refunded for the original shipping charge or for any charges assessed by the courier for return shipment to us. As such, no refund will be issued if the cost of return shipment exceeds the value of the product. If the value of the product exceeds the cost of return shipment, a partial refund for the difference will be issued once the product is returned.
2) If the customs agency destroys the package due to the recipient's failure to accept delivery or pay the required import duties/taxes, the value of the merchandise will also not be refunded to the customer. In this case, no refund will be issued.

DELIVERY NOTES

All Delivery Prices Are Fixed.

We despatch orders Monday to Friday. Please note we do not despatch orders at Weekends or on Bank Holidays.

During busy periods such as sale events and public holidays deliveries can take longer and all delivery times are quoted as a guide.